Insurance Claim
Support Services
When incidents occur, the difference between adequate and exceptional claim recovery lies in documentation, expertise, and strategy. We bridge operational realities with insurance requirements to maximize your coverage.
The Documentation Gap
Most companies don't realize they have a claim problem until it's too late. By the time they're ready to file, critical documentation is missing, wording is imprecise, and the purchasing sequence doesn't align with coverage terms.
Incomplete Documentation
Critical evidence not captured at the time of incident, making claim substantiation difficult or impossible.
Wrong Timing
Companies wait until they're ready to file before seeking help, missing the window for proper evidence collection.
Coverage Misalignment
Purchasing decisions and operational language don't align with policy terms, creating gaps in coverage.
How We Maximize Your Recovery
Our approach combines deep operational knowledge with insurance expertise. We don't just help you file claims - we help you build claims that recover what you're entitled to.
Claim Building & Documentation
We work alongside your operations team to capture, organize, and present evidence that supports your claim. Our engineers understand what happened; our insurance experts know how to present it.
- ✓ Incident documentation and timeline construction
- ✓ Technical evidence gathering and analysis
- ✓ Cost quantification and substantiation
- ✓ Claim narrative development
Policy Analysis & Strategy
We analyze your coverage to identify every applicable policy provision. Our strategic approach ensures claims are structured to maximize recovery under your specific policy terms.
- ✓ Coverage trigger identification
- ✓ Policy term interpretation and application
- ✓ Multi-policy coordination
- ✓ Recovery strategy development
Procurement & Contract Alignment
We ensure your purchasing decisions and contract language align with your insurance program. This proactive approach prevents gaps and strengthens future claims.
- ✓ Purchase order sequencing review
- ✓ Contract language optimization
- ✓ Vendor insurance coordination
- ✓ Coverage-aligned procurement processes
Proprietary Quantification Tools
Our custom-built analytics tools track invoices, time records, and operational data, correlating them directly with contract clauses and policy provisions for precise claim quantification.
- ✓ Invoice and cost tracking systems
- ✓ Time and resource correlation analysis
- ✓ Contract clause mapping
- ✓ Defensible cost documentation
Incidents We Support
From offshore platform failures to onshore pipeline damage, we have experience across the full spectrum of oil and gas incidents.
Offshore Operations
Platform mechanical failures, subsea equipment damage, marine vessel incidents
Drilling Operations
Land rig fires, well control events, blowouts, equipment failures
Production Facilities
Processing plant incidents, production interruption, equipment breakdown
Pipeline & Midstream
Pipeline damage, third-party strikes, corrosion failures, leaks
Natural Events
Hurricane damage, flooding, windstorm, named storm events
Business Interruption
Production delays, contingent business interruption, extra expense claims
When to Engage Us
The best time to call is before you need us. But whenever you reach out, we can help.
At Incident Occurrence
Engage us immediately when an incident occurs. We can guide documentation from day one, preserving critical evidence and ensuring nothing is missed.
At Policy Renewal
Annual policy reviews ensure your coverage aligns with current operations. We identify gaps and optimize your program before you need it.
Ready to File
Most clients call when they're ready to file. While earlier engagement is better, we can still significantly improve outcomes at this stage.
Proactive Services
Don't wait for an incident. Build your claim readiness today.
Coverage Gap Analysis
Comprehensive review of your insurance program against your actual operations. We identify gaps, overlaps, and opportunities to optimize your coverage.
- ✓ Policy-to-operations mapping
- ✓ Coverage adequacy assessment
- ✓ Recommendations for improvement
Incident Response Playbook
Custom documentation protocols and response procedures tailored to your operations. When an incident occurs, your team knows exactly what to capture.
- ✓ Documentation checklists by incident type
- ✓ Evidence preservation protocols
- ✓ Communication templates
Staff Training
Train your operations and management teams on incident documentation, insurance basics, and claim-awareness. Build organizational capability.
- ✓ Operations staff documentation training
- ✓ Management insurance awareness
- ✓ Tabletop exercises
Specialized Services
Beyond claim support, we offer specialized services that strengthen your overall risk management and protect your interests.
Expert Witness Services
When claims become disputes, our team provides credible, experienced expert testimony. We support litigation with technical analysis, documentation review, and clear communication of complex operational matters.
- ✓ Litigation support and deposition preparation
- ✓ Technical and operational expert testimony
- ✓ Third-party liability case support
Loss Prevention Audits
Identify operational risks before they become incidents and claims. Our pre-incident assessments examine your operations through an insurance lens, finding vulnerabilities that could lead to losses.
- ✓ Operational risk assessments
- ✓ Equipment and process vulnerability analysis
- ✓ Recommendations aligned with coverage requirements
Vendor Insurance Verification
Your contractors and vendors are an extension of your operations - and your risk exposure. We verify that your supply chain has adequate coverage and proper indemnification to protect your interests.
- ✓ Certificate of insurance review and tracking
- ✓ Indemnification clause analysis
- ✓ Contractor insurance requirements development
Business Continuity Planning
Develop recovery plans that align with your business interruption coverage. When incidents occur, a well-designed continuity plan minimizes downtime and maximizes your ability to recover losses.
- ✓ Recovery time objectives aligned with coverage
- ✓ Critical function identification and protection
- ✓ Extra expense and mitigation planning
Regulatory Incident Reporting
Regulatory notifications can significantly impact your insurance claims. We help you navigate agency reporting requirements while protecting your claim interests and avoiding statements that could prejudice recovery.
- ✓ BSEE, EPA, and state agency notification support
- ✓ Coordination between regulatory and insurance reporting
- ✓ Documentation that supports both compliance and claims
Our Multidisciplinary Team
Complex claims require diverse expertise. Our core team brings together operations, legal, finance, and insurance professionals.
Core Team
- ✓ O&G Engineers - Decades of upstream and midstream operational experience
- ✓ Financial Analyst - Cost quantification and economic loss calculation
- ✓ General Counsel - Legal strategy and contract interpretation
- ✓ Procurement Expert - Private and public sector purchasing expertise
- ✓ Insurance Contract Specialist - Policy analysis and claims strategy
- ✓ Data Analyst - Custom tools for tracking and correlation analysis
Global Network
Beyond our core team, we maintain a network of specialized consultants across key regions and sectors:
- ✓ United States, Latin America, Europe, Middle East, Asia
- ✓ Upstream, midstream, and downstream specialists
- ✓ Subject matter experts for specialized incidents
- ✓ Local regulatory and compliance knowledge
Proven Results
Our systematic approach to claim building consistently delivers significant improvements over initial recovery estimates.
Related Advisory Services
Insurance claims don't exist in isolation. Explore how our other services strengthen your overall risk posture.
Get Expert Claim Support
Whether you're facing an active incident or want to strengthen your claim readiness, we're here to help. Contact us to discuss how we can support your organization.